To us Gen Y’ers, this is like asking “What’s before time?”  The importance of email in revolutionising the workplace cannot be underestimated.  Not only for the bum-in-seat office worker.  Tradies give and get quotes.  Shopkeepers order stock.  Doctors get educated.

But…

Is Electronic Mail all it’s cracked up to be?

There are approximately 1,897,987 articles on the web about effective email communication.*

*This may or may not be true.

Here are some interesting reads that I found.  Some I agree, some I disagree with.  I’ll leave it up to you to peruse them.

So at the risk of repeating information that’s already out there, here are my top 4 tips.

  1. Sure? – Once you click send, you can never control that email again.
  2. Need to know? – Do not CC the world.  No one appreciates a small issue suddenly being sent to your boss, and/or your bosses’ boss.
  3. Huh? – A useful subject heading makes things so much easier.  Do it.
  4. Still going? – No one wants a life story.  If things aren’t clear, they’ll ask for clarification.  Concise emails are generally good emails.
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